G Chat App







About this app


Varies with device

Requires OS

Varies with device



Released on

February 28, 2018

Updated on

3 Days Ago


Google LLC

As someone involved in a business, effective communication with your team is essential, whether it’s casual conversations or recapping the previous week’s events. Enter Google Chat, a recent addition to Google Workspace that elevates the professionalism of team interactions while keeping everything organized in a single platform, eliminating the confusion of multiple group chats.

Unfamiliar with Google Chat? In this article, we’ll provide a comprehensive guide on its features and capabilities, showcasing why it’s an indispensable tool in today’s fast-paced work environment.

What Is Google Chat?

Google Chat, a component of Google Workspace, serves as a secure communication platform that streamlines your business interactions. This evolved version of Google Hangouts Chat has undergone modifications to better accommodate professional use.

With Google Chat, you can effortlessly organize web conferences, establish collaborative chat groups, share files, and present materials to your team. It is designed to facilitate efficient communication among team members.

Think of it as a business-oriented version of WhatsApp, allowing you to keep work-related discussions separate from your personal conversations.

How Does Google Chat Function?

Accessing Google Chat is simple once you have a Google Workspace account. Within any Google Workspace application, click on the Google App Launcher, which is the grid of dots on the upper right side of the screen. This reveals various Google apps, such as Gmail and Google Drive. Locate and select Chat in the second row.

Upon launching the app, you’ll see your chat contacts on the left side, along with their online status. To initiate a conversation, just click on a person’s name. Google Chat includes handy features such as predictive text, which can save you time by auto-generating potential responses to incoming messages.

Once you start a conversation, you can easily share necessary messages, files, and documents from your Google Drive. All chat participants will have access to these shared files, making collaboration efficient and effortless.

Google Chat Features

Google Chat offers a range of features to enhance your team collaboration experience. Here are some key functionalities:

  • Collaborative Chat Rooms: Google Chat organizes conversations into rooms providing a centralized space for your team to share files, allocate tasks, and engage throughout the project. Messaging threads are available for specific task assignments to team members.
  • Expanded Video Chat Capacity: Google Chat now supports up to 250 participants in a video chat, enabling you to conduct large conferences or meetings with your team effortlessly.
  • Seamless Integration with Google Meet: This valuable feature allows you to tag attendees while creating a Google Meet link. It conveniently notifies them, and the meeting details are automatically added to their Google Calendar.

Analyzing Google Chat App: Strengths and Weaknesses

Pros of Google Chat

  • Smooth Communication: Choose the person you want to reach and start talking immediately. The smart chat feature allows you to send automated responses to specific messages, simplifying the conversation.
  • Split Screen Interface: Press the “Open in Chat” button to divide your screen. Google Chat can be displayed on the left, and a Google Doc on the right, letting everyone see the required documents simultaneously without toggling between chat windows.
  • Chat Rooms: Google Chat houses both regular chats and rooms, but they serve distinct purposes. While regular chats are suitable for brief Q&A sessions, rooms store shared files and tasks. Groups can also create custom names for rooms to manage multiple team chats.
  • Direct Audio Calling: Google Chats enables easy and convenient one-on-one audio calls, saving time compared to setting up a formal video call for simple inquiries.

Cons of Google Chat

  • Data Migration: If you used Hangouts in the past, your chats and data will not transfer to Google Chat. However, they can still be accessed at hangouts.google.com.
  • Interface: Although Google Hangouts offered a straightforward interface, Google Chat may take some time to adapt to due to the various features such as regular chats, rooms, and app integrations.
  • Mobile Access: While Google Chat can be used on Android and iOS devices, its applications come with shortcomings and require frequent updates.

Does Your Business Need Google Chat?

Google Chat offers a straightforward solution for team communication, integrating seamlessly with Gmail and Google Meet for easy access. This app is particularly useful for small businesses with up to 50 employees, as it can manage multiple conversations and facilitate Google Meet video calls with as many as 250 participants.

However, for businesses larger than 250 employees, Google Chat might be less effective. The platform enables your team to connect and stay updated in a professional environment while offering a confident and clear medium for efficient communication.