SINC: Crew & Job Tracker

Review by eFreeware

If you run a small crew that moves between sites all day, the appeal of SINC is easy to see. It is built for cleaning companies, construction teams, landscapers, mobile mechanics and home care agencies, and it gathers the crew, the chat, the files, the images, the daily logs, the hours and the location into one place tied to the job itself. Instead of assembling a picture of the day from text threads and camera rolls, you get a single record per job.

The problem it addresses is familiar to anyone who has managed several jobs across several addresses. Photos go missing, updates arrive late, and hours are hard to verify after the fact. SINC's answer is to make the job the container for everything, so a question about what happened at a client's house last week has one obvious place to look. With over 100,000 installs and a 4.4 average from 962 ratings, it has found an audience among teams doing exactly this sort of work.

What I find most sensible about the design is that it treats time tracking as a side effect of job tracking rather than the main event. The developer's framing is that the job sits at the center rather than the clock-in, and that shows in how hours, chat and documents sit inside the same workspace. For a small trade business, that is a more natural fit than a generic time clock with a job field bolted on.

One workspace per job, with the history kept

Every job in SINC gets its own space: a chat group, a library for files and photos, notes, dailies and the crew working on it. The practical benefit shows up when someone new joins a job. A crew member covering a shift can read back through the chat and look at the photos before arriving, rather than starting from a phone call and a guess. That continuity is the part I would value most if I were dispatching people to client homes or sites I could not visit myself.

The recent update tightens this further. Conversations can now be tied to a specific job, so talk about a job stays in that job rather than in a company-wide thread. Images and documents can be added to a job as a library and shared with everyone assigned to it, and the live location view now shows which job a staff member is on, with a way to jump to that job's other information. Together these changes make the job workspace less of a folder and more of a working record.

The photo library point deserves emphasis because it is such a common failure. When before-and-after shots live in the same place as the job they belong to, you are not scrolling past vacation pictures to find last week's site photos. The developer pitches this as a replacement for the photo roll, the group chat with three versions of an address, the late paper daily and the phone calls asking who is on site. That is a fair description of the mess, and the structure here is a reasonable answer to it.

Hours, dailies and payroll without the spreadsheet

Crew can clock in by tapping a job, or let location tracking do it automatically. Hours then roll up per job, per visit or by cost code, which means labor cost per job is visible during the day rather than at month-end. For a business quoting repeat work, knowing what a job is costing in labor while it is still running is more useful than a tidy report three weeks later.

Each morning a daily report arrives in your inbox summarizing the work, who did it and the time it took, with nothing to fill in or submit. The developer describes this as a clean record produced automatically, and that is the promise worth weighing: the value depends on the crew clocking in and out consistently, since the report can only reflect the hours that were captured. Timesheets come out ready for payroll rather than needing to be rebuilt in a spreadsheet.

The clock-out flow also includes end-of-shift injury reporting. That is a small feature with outsized relevance for trades where safety records matter, because it puts the report at the moment it is most likely to be accurate, while the shift is still fresh. I would expect that detail alone to matter to construction and landscaping outfits more than any of the communication features.

Knowing where everyone is, without the calls

A live map shows where each crew member is and what job they are on during the shift. In practice that answers the questions that eat a dispatcher's morning: who is at which site, who is between jobs, and whether anyone is running late.

This is the part of the app that changes how a small operation runs day to day. A manager who currently spends the first hour on the phone can instead look at a map, and a crew member gets reminders instead of a call asking where they are. The trade-off is that live location tracking is inherently a workplace arrangement, so a team adopting SINC is also agreeing to be visible during shifts. That is a management decision as much as a software one, and it is worth settling before rollout rather than after.

Schedules and notifications work together here in a way that suits shift-based work with frequent changes. When a job moves or a start time shifts, everyone affected hears about it through the app rather than through a chain of calls. For teams covering each other's shifts, that alone can remove a recurring source of confusion.

Setting up and what you need to run it

The developer says your first job can be ready in under five minutes, and the structure of the app supports that: a job, a crew, and the workspace is ready. There is a web version available at users.sinc.business, which matters for anyone doing the scheduling and reporting from a desk rather than a phone, and there is a help center plus in-app and email support if you get stuck.

SINC keeps working without a connection and syncs once the crew is back in range, which is a meaningful detail for basement jobs, rural properties and buildings with poor reception. Hours and updates recorded on site are not lost while the phone has no signal. I would treat that as one of the more practical features on the list for anyone working in places where coverage is unreliable.

Pricing is free for up to seven users for your first six months. After that, paid plans are a flat monthly rate for the whole team rather than a charge per person, running from $24.99 to $69.99 per month across three tiers: Basics for small teams getting started, Essentials for teams that have grown into more of the toolkit, and Growth for scaling businesses. Flat-rate pricing is easier to budget than per-seat billing as a crew grows, though the free period and the tiers are worth mapping against your headcount before you commit.

Which teams get the most from it

The clearest fit is a small service business with several jobs running at once and people spread across them: cleaning crews, landscapers, mobile mechanics, home care agencies and small construction or trade outfits. These are teams where the job is the natural unit of work, where photos and notes matter later, and where labor cost per job is a number the owner wants to see. SINC is organized around that shape of work from the ground up.

It also suits businesses that have outgrown a group chat but are not ready for a heavy field service platform. The free tier for seven users over six months gives a small team room to try the workflow on real jobs, and the flat-rate plans keep the cost predictable if it sticks. Teams whose work is mostly office-based, or who need only a simple time clock, would find more here than they need.

The one thing to weigh honestly is the live location feature. It is central to what SINC does, and it only pays off if your crew is comfortable being tracked during shifts. Where that is already the norm, the app slots in without friction. Where it is not, the conversation comes first and the software second.

A practical fit for small trade crews

SINC is a well-focused job tracker for teams that work across multiple sites and need the record to live with the job. Chat, files, photos, notes, dailies, hours and location all sit in one workspace, the daily report arrives without anyone writing it, and the live map removes a good deal of phone traffic. The offline support and the injury reporting in the clock-out flow are the kind of details that suggest the developer understands the work being done.

The caveats are straightforward. The free period covers seven users for six months, after which the flat monthly plans run from $24.99 to $69.99, so cost enters the picture for any team that keeps using it. Live location tracking is a workplace arrangement as much as a feature. And the automated reports are only as good as the clock-ins behind them, which makes crew adoption the real variable.

Start with one job, put a real crew on it, and see whether the daily report matches what actually happened. That is the test that matters, and it is one you can run without spending anything.

What's new in version 3.2.002

* New feature! Live Locations now show which Job a staff member is on, and allow quick navigation to that Job’s other info * Chat Rooms are now available for specific Jobs, so important communication around each Job can be streamlined in one place * Assets (images and documents) can be added to Jobs in the form of a library and shared amongst everyone on that Job If you are enjoying SINC please consider leaving us a review, they really help us a lot! Thanks - The SINC Team