eHub

Review by eFreeware

TEAM Software makes eHub, a self-service mobile app for security and building service businesses. It gives employees and customers of contracting companies a way to reach schedules, work tickets, timekeeping and billing information from a phone rather than through an office. The app is free, carries no ads and offers no in-app purchases, which makes the main reason to consider it straightforward: it is the mobile end of software your employer or contractor already runs.

That last point shapes everything about the app. eHub is built for people whose company has licensed the platform, and the developer notes that permission to use the employee features comes from your employer while customer access is set by your contractor. If that describes you, the appeal is having the working day's information on hand instead of chasing it down. If it doesn't, there is little here to install for.

The app has been on Google Play since October 2011 and has passed a million installs, with a 4.1 average across more than 20,000 ratings. That is a long run for a niche business tool, and the most recent update, in August 2026, was a round of bug fixes.

Everyday work on the phone

For employees, eHub covers the parts of a shift that usually mean a phone call or a trip to the office. Job information and location sit alongside work tickets that can be opened, signed and completed from the app. Work requests can be submitted and reviewed, and billable tickets created on the spot rather than written up later.

Schedules and timekeeping are the other half of that picture. You can view and change schedule and timekeeping details, clock in and out of jobs, and find replacements when a shift needs covering. The developer describes time and attendance information as real-time, which is the sort of claim that matters most to supervisors watching coverage across several sites.

There is a personal record-keeping side too. Pay stubs, W-2s and hourly balances for paid time off and sick leave are all viewable, and contact information can be updated without going through a payroll office. Surveys and inspections, including signing off on them, round out the employee toolkit.

Supervisors and the people side

The app separates managing jobs from managing people, and the second group is where supervisory work lives. Schedules and timekeeping records can be viewed and modified, and compliance information can be reviewed. That combination suggests eHub is meant to answer questions on site rather than at a desk.

Communication is handled through what the developer calls targeted tools, which appear on both the employee and customer sides. Job budgets and profitability are also visible, so someone running a contract can see how a site is performing without waiting for a monthly report.

This is the part of the app I would expect to carry the most weight for a supervisor moving between buildings. Having schedules, attendance and compliance in one place is useful precisely because those three questions tend to arrive together, usually from different directions.

What customers get

Customers of a contracting company see a different set of tools. It also covers schedules, site work plans, time and attendance, job details and electronic invoices. Communication items aimed at them appear here as well.

Requests are the active part of the customer experience. Additional work, extra coverage or other items can be requested from the app, and the status of each request stays visible as it moves along. Inspections and surveys can be carried out, their results and any deficiencies seen, and inspections and work tickets signed off electronically.

For a facilities manager overseeing several contractors, that is a tidy loop: ask, track, inspect, sign. The value is less about any single screen and more about not having to reconstruct a paper trail when a question comes up about what was agreed and when.

What the app asks of you first

The requirement is the story here. eHub only works for people tied to a TEAM Software client that has paid for it, and your employer or contractor, not you, decides which features you get. That is a narrow door, and it is worth checking before installing.

The app is free with no ads and no purchases, so the cost question sits with the licensing arrangement between your company and TEAM Software rather than with you. There is no personal or standalone version, and every feature assumes you are already inside a contracting operation.

The last update brought bug fixes, which tells you the app is being maintained rather than left alone. How quickly records refresh, and how the app behaves without a signal, are things to confirm with your employer or contractor.

Suited to contract work, not to everyone

I would expect eHub to fit people whose working life is already organized around a building service or security contract. Cleaners, security officers and site supervisors who need their schedule, their ticket and their hours in one place are the obvious audience, and so are the customers on the other side of those contracts who want invoices, requests and inspections handled without phone tag.

It is a tool for a workplace, not a general-purpose organizer. Someone looking for a personal time tracker or a way to manage their own small jobs will find the app built around employer-granted access and contractor-set permissions, which is a different thing entirely.

The install count and the 4.1 rating suggest a settled product with a real user base in these industries. For the right reader, that is reassuring; for everyone else, the licensing requirement settles the question quickly.

A workplace tool worth having if your company runs it

If your employer or contractor runs eHub, installing it puts schedules, timekeeping, work tickets, pay documents and customer requests within reach on a phone, and the price to you is nothing.

The trade-offs are structural rather than technical. Access is granted by your employer or contractor, the features you see follow from that, and the app is not designed for anyone outside those arrangements. There is no ad or purchase clutter to work around, which is a point in its favor for a tool people may open several times a day.

Check with your company first, then install it and sign in with whatever credentials they provide. If they don't use eHub, there is nothing here to set up on your own.

What's new in version 4.66.0

Bug Fixes