Tricon Homes

Review by eFreeware

Tricon Homes is the resident-facing app from Tricon Residential, a property company, and it sits in the House & Home category on Google Play. It is free to download, carries no ads and offers no in-app purchases, which fits its purpose: it is a tool for people renting a Tricon home rather than a product trying to sell them something else.

The reason to keep it on your phone is that it gathers the small, recurring jobs of renting into one place. Adjusting the thermostat, working the smart lock, reporting a repair and following a technician's arrival are all things that would otherwise mean separate calls, emails or portal logins. The app is rated 4.6 from 2,668 ratings, with more than 10,000 installs.

Thermostat and lock control from your phone

The headline feature is device control. Residents can manage their thermostat through the app, which is useful when you are out and want the place at a comfortable temperature before you get back, or when you are away for a few days and would rather not heat or cool an empty home. The same idea applies to the smart lock: you can operate it from the app instead of walking to the door or hunting for a key.

What appeals to me here is the pairing of the two. Temperature and entry are the two things renters most often want to check remotely, and having them in one screen is more convenient than juggling two manufacturer apps. The developer keeps the scope tight, and for most households that is the right call.

Maintenance requests and tracking a technician

The second half of the app handles repairs. You can create a maintenance request, look back at requests you have already filed, and follow a technician's progress while they are on the way to you. That last part is the detail I like most, because the waiting is usually the frustrating stage of a repair, not the fix itself. Knowing someone is en route turns a vague afternoon into a scheduled one.

There is also a link out to the rental payment portal. Rent itself is handled there rather than inside the app, so the payment side works as a hand-off: you tap through, pay, and come back to the app for everything else. Keeping the two separate is a reasonable arrangement, though it does mean the app is not a single stop for every tenant task.

What the app asks of you

The app is built around a Tricon Residential tenancy. The features are built around a specific home and a specific tenancy, so the thermostat, the lock and the maintenance queue only make sense if that is your landlord. Anyone outside that arrangement will not get much from it.

On cost, there is nothing to weigh beyond your time. The download is free, there are no ads and no in-app purchases, and the app is rated for Everyone. Rent is paid through the linked portal rather than in the app, so your normal payment method applies there as it always has.

A low-effort addition for Tricon renters

My advice is to install it early in your tenancy rather than waiting for the first problem. Adding the app while everything is working means that when the heat fails or a lock misbehaves, you already know where to go and can file the request in the moment instead of searching for a phone number. It is a small piece of setup that pays off later.

The app was released in October 2022 and the developer's most recent update arrived on October 1, 2026. For a free utility with a clear job, that is what I would want to see.

As a recommendation: if you rent a Tricon home and want day-to-day control of your thermostat and lock alongside a straightforward way to report and follow repairs, this is a sensible thing to have on your phone. If you rent elsewhere, the app has nothing to offer you, because everything in it is tied to a Tricon tenancy.