Telehealth by SimplePractice

Review by eFreeware

If you already see a therapist or counselor who runs appointments through SimplePractice, this app is the piece that puts those sessions on your phone. It exists for one job: joining a video visit with your clinician. The developer describes it as built for both sides of the appointment, clients and clinicians, which tells you the design starts from the session itself rather than from browsing or booking.

What appeals to me most is how little ceremony surrounds getting in. The developer says you can start a video appointment instantly and that no login or password is required, which suggests the barrier between you and your session is as thin as it can reasonably be. For anyone whose only goal is to show up on time to a scheduled appointment, that simplicity is the whole point of the app.

Built for scheduled sessions, not browsing

The narrowness here is deliberate, and it is worth understanding before you install. This is not a general-purpose video calling tool and it is not a directory for finding a therapist. It is the client-facing end of an existing care relationship, which means it becomes useful once a provider has set you up with an appointment through the SimplePractice system.

That makes the app a natural fit for people who receive care remotely and want the session to land on the device already in their hand. It also suits clinicians whose clients prefer to connect this way. If you are still weighing whether to start therapy, or you are looking for someone to talk to, this app has nothing to offer you on its own.

A session wherever you happen to be

The flexibility is the headline feature. The developer says you can join a session from wherever you happen to be, indoors or out. That range matters for anyone whose schedule or living situation makes a dedicated quiet room hard to guarantee at the same time every week.

Sessions are described as secure and HIPAA-compliant, which is the standard the app is designed to meet for clinical use. Joining is described as instant, with no login or password step standing between you and the call. Recent updates have focused on improving video appointments, so the core experience is where the developer's attention has been.

Free to install, with nothing to buy inside

The app costs nothing to download. That is an unusual combination for a video tool. The cost of care itself sits elsewhere, with your provider, not with this app.

It has been available since May 2018 and has passed a million installs, with an average rating of 4.5 from tens of thousands of ratings. Those numbers describe a tool that has settled into steady, long-term use rather than a novelty. The most recent update landed in August 2026 and centered on video appointment improvements.

When a dedicated video service makes more sense

The obvious alternative is a general video calling service, the kind you might already use to catch up with family. Those tools are built for conversation in general, while this one is built around the appointment. The trade is focus against versatility: a general service can host anyone, but it is not designed around the clinical setting or the security expectations that come with it.

A second comparison point is the wider practice-management side of remote care, where scheduling, notes and billing live. This app does not try to be that. It handles the video visit, and the developer keeps the scope there. If your provider uses SimplePractice, you get the benefit of that single-purpose design; if they use something else, the app has no role in your care.

A straightforward pick for existing clients

I would point this app at people who are already in care with a SimplePractice provider and want their sessions to work from a phone, wherever they happen to be. The free price and the no-login entry both lower the friction to something close to zero, which is exactly what you want when an appointment is about to start.

It is not a way to find a therapist, and it will not do anything for you until a clinician has set up an appointment on the other end. Judged on its own terms, as a dependable door into a scheduled video session, it looks like a well-worn and widely used one.

What's new in version 4.2.3

Thanks for using Telehealth by SimplePractice! Our app is updated regularly to ensure that you have the best experience. This new version includes multiple improvements for video appointments. For seamless access to video appointments, we recommend updating to this version.