myQ Community

Review by eFreeware

myQ Community is a free app from The Chamberlain Group LLC, published under the Lifestyle category, and its purpose is narrow and clear: it turns a phone into the way residents get into their building. Instead of carrying a key fob or an access card, you open doors from the app, let visitors in with a pass, and see who is at the main entrance before deciding anything. For anyone living in a building that has adopted the system, that is the appeal — one less piece of plastic to keep track of, and a front door that answers to the device already in your pocket.

It has been on Google Play since September 2020 and sits at a 4.4 average across 7,128 ratings, with more than 100,000 installs. Those numbers suggest a settled, widely used tool rather than a novelty, though the rating reflects a mixed pool of property managers and residents rather than one type of user. The app carries no ads and no in-app purchases, which fits its role as building infrastructure rather than a consumer product trying to sell you something.

The most recent update, from October 2026, is described as performance and usability work, so the developer is still tending to the app rather than letting it sit. What follows is a look at the jobs the app is built to do, what getting started involves, and who gets the most from it.

Opening doors without a fob in your pocket

The core function is remote entry. Residents can open and unlock their community door from anywhere, at any time, using the phone rather than a fob or card. If you are pulling into the parking lot with groceries, the door can be opened ahead of your arrival.

For a resident, access stops being tied to a physical token. A fob can be left in a jacket or lost; a phone is the thing most people already check constantly. I would expect this to matter most in busy shared entrances.

The trade-off is that the app is only as useful as the building's setup. This is not a product you buy and use on your own terms; it works where the property has put the system in place. That narrows the audience considerably, and it is worth being clear about before installing.

Guest passes for the people who need in

The second job is letting other people through the door without handing over your own access. The app supports Guest Passes for friends, family, delivery drivers and service providers, issued for that visit rather than buzzing someone up.

This is the feature I would expect to carry the most day-to-day weight. Deliveries arrive when they arrive, contractors show up on their own schedule, and relatives visit without much warning. A pass covering the specific person and occasion keeps the arrangement tidy.

Access becomes something you hand out deliberately rather than something you share permanently.

Seeing who is at the main entrance

The third piece is video calling. The app receives video calls so residents can see guests at the main entrance, which the developer frames around unannounced visits. Someone rings, your phone shows who is there, and you decide whether to let them in.

That combination — see first, then open — separates this from a simple remote unlock. The decision happens with information rather than guesswork, whether you are upstairs or out for the evening.

All three functions feed the same idea: the entrance becomes something you manage from your phone rather than something you walk down to deal with. The app does not try to be more than that, and it does not need to.

What getting set up involves

Setup is a download and go affair: get the app, and use it to open your community's door. The phone takes the place of a fob or card. Property managers are users alongside residents, since the access arrangement has to exist on the building side.

If your building has the system, the app is the resident-facing half of it; if it does not, there is nothing here to configure on your own.

The app is free, carries no ads and offers no in-app purchases. The cost of entry, in practical terms, is a building that supports it.

Who this fits

This is built for residents of apartment buildings and communities where the entrance is already managed through the myQ Community system. The fit is strongest for people who come and go often or expect deliveries.

The app is the piece residents touch; the building is what makes it work.

For everyone else, the app simply has nothing to attach to. It is not a general-purpose smart lock, and it does not pretend to be one. Its value is entirely tied to the building you live in.

A straightforward tool for buildings that support it

myQ Community does three things — remote door opening, guest passes and entrance video calls — and it does them without ads, purchases or much ambiguity about its purpose. The 4.4 rating across 7,128 ratings and the steady install base point to an app that has settled into a useful role for the buildings that use it.

If your community runs on this system, installing it is a reasonable move: it removes a fob from your routine and gives you a way to handle visitors from wherever you happen to be. If your building does not, there is nothing here for you yet, and no amount of downloading will change that.

The recent performance and usability update is a small signal that the developer is still working on it, which is what you would want from something residents rely on to get through their own front door.

What's new in version 7.0.6.483631

Performance improvements and usability enhancements.