MyClevelandClinic®

Review by eFreeware

If you already receive care through Cleveland Clinic and want your record within reach instead of buried in a patient portal you have to sit down at a computer to open, MyClevelandClinic is the obvious app to look at. It is the health system's own tool for patients, published under the Cleveland Clinic name, and it puts portions of your electronic medical record on your phone.

The developer describes it as a secure online health management tool, and access is pitched as available around the clock rather than during office hours. That framing is what makes the app interesting to me: not a general wellness tracker, but a direct line to the record the clinic itself keeps on you.

It has been installed more than 100,000 times and holds a 4.3 average from 796 ratings, which suggests a settled audience rather than a novelty. It costs nothing to download, carries no ads and offers no in-app purchases, so there is no paid tier to weigh against the free one.

What the app is built around

The core of MyClevelandClinic is record access. The developer says it connects patients to portions of their electronic medical record, and that word "portions" is worth pausing on: this is not presented as a complete copy of everything in your file, but as selected parts of it delivered through the app.

The other half of the pitch is availability. Access is described as running 24/7, which matters most to people who want to check something at an hour when no one is answering a phone, whether that is a medication detail, a result they have been waiting on, or simply confirmation that an appointment is on the books.

Because the app is tied to Cleveland Clinic's own records, its usefulness tracks your relationship with that health system. Someone who receives care there has a reason to keep it installed; someone who does not has nothing for it to display.

Uploading health and fitness data

Alongside record access, the app accepts health and fitness data that you contribute yourself. The developer lists Health Connect among the sources it can pull from, which means activity and similar measurements gathered elsewhere on your phone can be brought into the same place as your clinical information.

There is a condition attached: the upload path is for patients enrolled in self-tracking programs. That enrollment requirement is the part I would check first, because it decides whether this feature is open to you at all or simply sits there unused.

For anyone taking part in one of those programs, the appeal is consolidation. Rather than keeping a separate log and hoping it reaches the right clinician, the data goes into the system that already holds your record.

What it asks of you

The requirements here are practical rather than financial. You need to be a Cleveland Clinic patient for the record side to mean anything, and enrollment in a self-tracking program for the data-upload side. Neither is something the app itself can provide.

The cost side is simple: the app is free, there are no ads, and there are no in-app purchases.

The release date of November 13, 2019 puts it in the mature category for a patient app.

A reasonable fit for established patients

I would treat MyClevelandClinic as a companion for people already inside the Cleveland Clinic system, particularly those enrolled in a self-tracking program who want their contributed data and their record in one place. The free price and the absence of ads make trying it a low-stakes decision for that group.

The 4.3 average across 796 ratings suggests most of those users find it serviceable, though ratings of this kind rarely separate a good app from a merely adequate one. It offers access rather than interpretation, so come to it expecting to view and contribute rather than to be guided.

If your care happens elsewhere, the app has little to offer, and that is a matter of how it is built rather than a flaw. For Cleveland Clinic patients who want their information on their phone around the clock, it is a straightforward install.

What's new in version 11.8.3

Miscellaneous fixes and improvements.