My Rush

Review by eFreeware

If you already get your care through Rush University System for Health, My Rush is the app built to sit alongside that relationship. It is free, it carries no ads and no in-app purchases, and it gathers the routine parts of managing care into one place: finding a doctor or service, booking an appointment, checking when and where that appointment is, messaging your care team and reading health and wellness material.

That combination is what makes it worth a look for existing patients rather than for a general audience browsing for a health app. The developer frames it as more than a window into your records, and the features listed back that up: this is a tool for acting on your care, not just viewing it. With 10,000+ installs and a 4.4 average from 257 ratings, it has a modest but real user base behind it.

What you can do inside the app

You can search for a doctor or a service, which matters when you are trying to work out who to see rather than just when. You can schedule an appointment, and the app keeps the details of upcoming visits — time, date and location — together so you are not hunting through email or paper reminders.

Messaging your healthcare team is the other core piece. Rather than calling and waiting, the app gives you a written channel to the people handling your care. Alongside that sits a reading section with health and wellness content, which is the softer end of what the app offers: useful background material rather than anything clinical.

The developer describes the whole thing as being powered by Rush Connect, its set of digital-first health services. That framing suggests My Rush is intended as the front door to a broader digital layer rather than a standalone tool, which is a reasonable way to think about what you are installing.

The dashboard and account switching

A recent update added a "for you" dashboard that pulls your care-related information into one view, with a personalized header at the top. The same update brought quicker access to profile and account settings, which in practice means fewer taps to reach the parts of the app you configure rather than use.

Switching between proxy accounts stands out as the most useful extra. That is the mechanism that matters if you are managing care for someone else as well as yourself — a parent, a partner or a child — and it lets you move between those views. The app's Teen content rating is consistent with that kind of shared family use.

What it requires from you

The trade-off here is scope. My Rush is tied to Rush University System for Health and its Rush Connect services, so its value depends on being a patient within that system. It suits people whose care is already managed within one health system, where scheduling, messaging and appointment details all sit in the same place. Access to your health records is treated as the baseline rather than the selling point, which shows how much an existing relationship is assumed.

There is also a practical limit to what any app of this type can promise. Appointment availability, response times from your care team and the depth of the wellness content vary. What the app can do is put the tools in one place and keep the details straight.

On cost, there is nothing to weigh: the app is free, with no ads and no purchases to work around. It was released in March 2025 and has been updated since, so it is a relatively new product rather than a long-established one.

A good fit for Rush patients who manage care for others

The clearest audience is someone who already receives care through Rush and wants the administrative side of it — booking, reminders, questions — handled from a phone instead of a phone call. The proxy account switching widens that to people who coordinate care for a family member as well as their own, which is a common and often fiddly job.

The wellness reading section gives the app a second, lighter purpose for anyone who likes to keep up with health topics between visits. It is not the reason to install My Rush, but it is a sensible addition for an app you might otherwise only open when something needs scheduling.

If you are outside the Rush system, the app's focus simply does not reach you. That is not a fault so much as the shape of the product: it is built around one health system's patients and their care teams.

The verdict on My Rush

My Rush is a focused, free patient app that handles the unglamorous work of managing care: finding the right doctor or service, booking and tracking appointments, messaging your care team and keeping useful reading in reach. The dashboard update and proxy account switching are the right kind of improvements, aimed at people who need to see more than one person's care at a time.

I would point it at existing Rush patients first, particularly anyone who handles appointments and questions for a relative as well as themselves. It is free and carries no ads or purchases, so there is little to lose in trying it if you are already inside the system. If your care sits with another provider, the app's features relate to a different system, and that is the honest boundary of what it offers.

What's new in version 1.7.0

A new 'for you' dashboard displaying your care-related information, with a personalized header, easy access to profile and account settings, and the ability to switch between proxy accounts.