Intermountain Health

Review by eFreeware

Most health apps try to do something new. Intermountain Health does something narrower and, for a lot of people, more useful: it pulls the pieces of an existing care relationship into one place. Appointments, test results, health records, prescriptions, billing and messages to your care team all sit behind a single sign-in, and the whole thing runs on MyChart, the patient portal system used across many US health systems.

That focus shapes who the app is for. If you receive care through Intermountain Healthcare, or you look after the appointments and paperwork of a family member who does, this is the companion app for that relationship. It has passed 100,000 installs and holds a 4.1 average from 1,365 ratings, numbers that fit a tool people open when they need something specific rather than one they browse for fun.

Records, results and appointments in one sign-in

The core of the app is access to your own health information. Test results and health records live alongside your appointment schedule, so the question of when a follow-up is due and what the last round of labs showed can be answered in the same session. The developer describes the app as built on secure, proven technology, which is the claim you would want from anything holding medical records; the practical point is that the same MyChart account you may already use on the web carries over here.

Appointments are handled through the app. That matters for anyone who works during the day, or who is coordinating several appointments for a parent or child and needs to check dates without making a phone call. The app was released in January 2019 and last updated on April 29, 2026, with the most recent change being minor fixes and improvements, so the current version is kept in working order rather than rebuilt.

Prescriptions, billing and messages to your care team

Prescriptions and billing round out the record-keeping side. Renewal requests, medication lists and outstanding balances are the sort of errands that used to mean a phone queue or a separate portal login, and having them in the same app as the clinical side is the main convenience on offer. Nothing here is exotic; it is the unglamorous administrative layer of care, gathered rather than scattered.

The messaging feature is the one I would expect to get the most use. Questions that do not need an appointment, or that come up after one, can go to the care team through the app. The developer also pitches the app as suitable for helping someone else with their care.

What the app costs

Intermountain Health is free to download. There are no ads and no in-app purchases, so nothing in the app is trying to sell you anything on top of the care you already receive. That is a straightforward arrangement and an unusual one for a consumer health app, where subscriptions and upsells are common.

The reasonable expectation to set is that the app is a front end to a service, not a product in itself. What you can see and do depends on having an Intermountain care relationship and a MyChart account to sign into. The value you get out of it scales with how much of your care already runs through that system.

How it compares with the alternatives

The obvious comparison is the web version of the same portal. A browser handles the same records, results and messages, and it does so on a larger screen, which suits reading through a lab report or a billing statement in detail. The app's advantage is the phone in your pocket when you are standing in a pharmacy line or sitting in a waiting room and want to check something quickly.

The other comparison is a general-purpose health tracker that logs steps, workouts or symptoms. Those tools are built around data you enter yourself, while this one is built around data your care team already holds. They solve different problems, and there is no particular reason to choose between them if both are useful to you.

A third option is simply calling the clinic, which remains the right move for anything urgent or anything that needs a conversation. The app is for the routine transactions that do not.

A practical pick for Intermountain patients

I would install this if Intermountain Healthcare is where you get your care and you would rather check results, request a renewal or settle a bill on your phone than work through a phone menu. It is free, carries no advertising and no purchases, and it consolidates the administrative side of care into one place. The 4.1 average across 1,365 ratings suggests a tool that does its job without delighting anyone, which is roughly what you want from this category.

The limits are the flip side of its focus. It is focused on a care relationship, so anyone expecting a symptom tracker or a fitness log will not find one here. For the audience it is built for, though, it replaces a handful of scattered errands with a single app, and that is a fair trade.

What's new in version 11.7.2

Miscellaneous fixes and improvements.