Five Guys Burgers & Fries

Review by eFreeware

If Five Guys is already part of your routine, the official Android app is the obvious way to skip the counter line. It is built around ordering ahead: you put the meal together in the app, pay there, and choose how you want to collect it. For a household that orders the same burgers every few weeks, or an office that needs lunch for a crowd, that combination covers most of what you would want from a restaurant app.

The app is free, carries no ads and offers no in-app purchases, so nothing stands between you and the ordering screen. It has been on Google Play since March 2011 and sits at a 4.4 average from just over 12,000 ratings, with more than a million installs. Those numbers suggest a settled, widely used app rather than a new experiment, which is reassuring for something you might rely on at dinnertime.

What appeals to me most is that the app is not trying to be a general restaurant guide. It does one brand, and it does the parts of that brand people actually care about: the toppings, the pickup, the reorder. If you eat at Five Guys often enough that typing your order feels repetitive, this is the tool that removes the repetition.

Ordering ahead and choosing how to collect

The core flow is straightforward in concept. You place your order in the app, pay for it there, and then select how you want to pick it up. The developer lists three options: in-store, curbside or delivery. That spread matters because it covers different moods. Some days you want to walk in and grab the bag; other days you would rather stay in the car; and sometimes you want the food brought to your door.

Paying inside the app is what makes the ahead-of-time ordering work, since you are not queuing to settle a bill when you arrive. The developer also mentions that you can pay with Apple Pay and Google Pay, which should shorten the checkout step for anyone who already keeps a card in those wallets.

I would expect the pickup choice to be the part people settle into quickly. Once you know whether your local restaurant handles curbside well, or whether delivery is worth the wait, the decision becomes automatic. The app is not asking you to learn a new system each time; it is asking you to pick a lane and repeat it.

Building the order the way you like it

Customization is where a Five Guys order lives or dies, and the app treats toppings as something you adjust rather than accept. You can modify what goes on your burger, and the developer points to lettuce wraps and bunless options for anyone avoiding the bun. That is a meaningful inclusion for people who still want the rest of the order but not the bread.

The reordering side is the quiet workhorse. Saved meals and recent orders mean your usual combination is waiting rather than rebuilt from scratch. For a family with four different preferences, that is the difference between a two-minute task and a five-minute one.

I like that these two features sit together. You customize once, save it, and then the app remembers. It is a small convenience, but it is the kind that decides whether an app stays installed or gets deleted after the first use.

Feeding a group without the back-and-forth

The Large Order program is the feature that separates this app from a simple single-meal ordering tool. Ordering comes down to a set bundle or a custom box, which the app calls BYOB. Bundles suit someone who wants a decision made for them, while the build-your-own route suits the person who knows exactly what the group wants.

This is the section of the app I would point to for event planning, team lunches or a gathering where nobody wants to collect individual orders. One person can assemble the whole thing and pay in one go, which is far less friction than passing a phone around a room.

One condition applies: the Large Order program is available at participating locations. That means the feature is not guaranteed everywhere, and it is worth checking before you promise a group that the app will handle it. For a single household order, this restriction will never come up.

Finding a restaurant and checking the details

Before you order, the app helps you work out where you are going. The app helps you find nearby restaurants, get directions, see the menu and check store details such as opening hours. That last part is more useful than it sounds, because turning up to a closed restaurant with a paid order is the kind of mistake nobody repeats twice.

Having the menu in the app also means you can decide before you commit, rather than reading a board while a line forms behind you. Directions remove the separate step of switching to a maps app, which keeps the whole errand in one place.

The recent update, dated October 8, 2026, focuses on behind-the-scenes improvements and optimizations to checkout and payments. That is not a headline feature, but it targets the part of the app where problems are most annoying, and it suggests the ordering and payment flow is being maintained rather than left alone.

What you need to get going

Setup is not complicated. The app is built around finding your nearest restaurant and looking over the menu before you order. There is no membership tier and no subscription to sign up for, which keeps the barrier low.

The practical requirements come from the ordering model itself. You need a location that takes app orders, and for the Large Order program, one of the participating locations. Payment happens in the app, with Apple Pay and Google Pay listed among the options.

The app is rated for Everyone and is free to download. There is no paid tier or upgrade path, so the cost of using it is the cost of the food. That is a clean arrangement for a restaurant app, and it means there is little risk in trying it once.

Who will get the most from it

This app is for people who already know their Five Guys order. If you have a saved combination in your head, the app turns it into a saved combination and lets you repeat it with a couple of taps. Regular customers get the most value, because the reordering and customization features reward familiarity.

It also suits anyone ordering for a group, since the Large Order program and the build-your-own box are aimed at exactly that situation. And it suits people who care about pickup flexibility, whether that means curbside, in-store or delivery.

If you eat at Five Guys rarely, or you prefer to decide at the counter while looking at the food, the app will feel like an extra step. It is a tool for a specific brand, and its value scales with how often that brand is your choice.

A dependable choice for regular Five Guys customers

The Five Guys Burgers & Fries app does a narrow job well. It orders ahead, it lets you customize, it remembers your favorites, it helps you find a restaurant, and it handles group orders at participating locations. It is free, ad-free and free of in-app purchases, which removes the usual friction of restaurant apps.

The 4.4 average from over 12,000 ratings and the million-plus installs point to an app that has earned its place on people's phones over many years. The October 2026 update to checkout and payments suggests it is still being looked after.

I would recommend it to anyone who orders from Five Guys often enough to want their usual meal ready without saying it out loud, and to anyone organizing food for a group. If you are an occasional visitor, the counter will serve you just as well.

What's new in version 5.23.2

This update includes behind-the-scenes improvements and optimizations to checkout and payments, making your ordering experience smoother.