Enterprise Car Rental

Review by eFreeware

Renting a car usually means juggling several small tasks: finding a branch that is open where you land, picking a vehicle size that fits the trip, keeping track of pickup and drop-off times, and knowing who to call if something goes wrong on the road. Most of that can be handled from a phone, and the question is whether a rental company's own app does it well enough to keep on your home screen.

Enterprise Car Rental is the official app from EAN Services, LLC, the company behind the Enterprise Rent-A-Car brand. It is free, sits in the Travel & Local category, and has been on Google Play since October 2015, with more than 5 million installs and a 4.6 average from over 52,000 ratings. The app covers a rental network of more than 9,500 locations, with the developer naming the US, Canada, Europe and Latin America among the regions served.

Who ends up using this app

The clearest fit is someone who already rents from Enterprise and wants the paperwork side of a trip on their phone rather than on a counter or a website. If your travel regularly starts at an airport branch or a city location you know well, having reservations, branch contact details and directions in one place removes a few steps from the day.

The Enterprise Plus loyalty program gives the app a second audience. Members earn points on every dollar spent, can check their balance, update account details and put points toward free rental days. Anyone working toward a reward has a reason to open the app between trips, not only on the day of pickup.

It also suits people planning longer arrangements. The app supports booking long-term rentals for extended travel, and it lets you save rental details so repeat bookings take less effort. Someone who needs a vehicle for several weeks, or who rents the same category every few months, gets more out of those shortcuts than an occasional one-off renter would.

Finding a branch and booking a vehicle

Search starts with location. You look for rental branches near where you are going, then narrow the results with filters for location and vehicle type. The fleet the developer describes runs from economy cars through to luxury vehicles, and includes trucks, SUVs and vans, so a family trip, a work assignment with equipment, or a weekend away can all be matched to something suitable.

Booking covers both short and long rentals. For anyone who books the same size of car at the same branch repeatedly, that stored information is the part that saves real time.

The app also lets you mark a branch as a favorite. That keeps the location you use most within quick reach, along with the information needed to reserve there again. It is a small feature, but it fits the way most people rent: from a handful of familiar places rather than a new one every time.

Managing a reservation once it exists

A booking is not finished when it is made. The app lets you view upcoming reservations and modify them, including extending a trip when plans change. Pickup and drop-off times are shown alongside the rest of the rental information, which matters when a flight shifts or a meeting runs long and you need to check what you actually agreed to.

Directions are built into the branch information. You can get routing to the rental location before pickup, and back to it when you are returning the car. Branch details include the phone number and address, so calling ahead about a late arrival or a specific vehicle request does not require a separate search.

Help on the road is part of the same app. Roadside assistance is available around the clock, and customer support can be reached from within it. For a renter in an unfamiliar city, having that number in the same place as the reservation is more useful than digging through email confirmations.

Enterprise Plus rewards in the app

The loyalty side is handled through an Enterprise Plus account. Points can be redeemed toward free rental days, which turns the balance into something concrete rather than an abstract number.

Account details can be updated in the app as well, so an address change or a new payment preference does not have to wait for a desktop session. Staying signed in keeps the rewards balance visible without re-entering credentials.

None of this is unusual for a rental company's app, and that is fine. The value is in consolidation. Booking, reservation changes, branch contact details, directions and rewards all live in one place, which is the main argument for installing it rather than using a mobile browser.

What the app costs

The app itself is free to download and use. The app has no ads and no in-app purchases. The cost of a rental is the cost of the rental, arranged through the normal booking process.

That said, this is a free companion to a paid service rather than a standalone product. You do not need to pay for the app, but you do need a rental to get much out of it, and the rewards program only accumulates value if you are actually spending on rentals. The economics sit with the cars, not the software.

The developer notes that installing the app means consenting to the terms of use and privacy policy. That is standard for a company app of this size.

How it compares with the alternatives

The obvious comparison is a mobile browser. A website can find a branch and take a booking, and it works across every rental brand you might use. What the app adds is the account layer: stored rental details, saved favorite locations, a visible points balance and reservation management. If you rent from Enterprise more than once or twice a year, those conveniences are the reason to keep it installed.

The second comparison is a competing rental company's own app. Those do the same job for their own fleets, and the choice usually follows the brand you already book with rather than any feature gap. There is no reason to expect a single company's app to search across rivals, and this one is built around Enterprise locations.

A third option is a general travel app that bundles flights, hotels and ground transport. Those can be convenient for planning a whole trip in one place. The Enterprise app is where the reservation actually lives, which is what makes it useful on the day of pickup.

A free companion for regular Enterprise renters

The Enterprise Car Rental app is a straightforward utility, and it is best judged that way. It finds branches, filters by location and vehicle, books short and long rentals, stores details for next time, manages and extends reservations, provides branch directions and contact numbers, and keeps Enterprise Plus points and account details in view. Roadside assistance is reachable from the same place, which is the feature most renters hope never to need.

The developer's Complete Clean Pledge, under which every vehicle is cleaned and sanitized, is part of the pitch, as is the range of vehicles from economy to luxury. Those are claims about the service rather than the software, and they are the kind of thing you would judge from the car you are handed.

For someone who rents from Enterprise with any regularity, the app is a sensible install: free, without ads or purchases, and it consolidates the tasks that otherwise scatter across email, browser tabs and phone calls. For a traveler who books whichever brand is cheapest at the airport, the value is thinner, since everything here is tied to one company's network and loyalty program.

It has been on the store since 2015 and was updated in late September 2026, with the most recent release described as bug fixes, interface improvements and behind-the-scenes work. That is a maintenance rhythm rather than a reinvention, which is about right for an app whose job is to make a rental go smoothly.

What's new in version 8.12.1.2824

"We've made a few updates to make renting with Enterprise even better: Here's what we did for Enterprise Rent-A-Car version 8.12.1: • Fixed bugs, improved the UI, and did some refreshing under the hood."