Easy Line Remote

Review by eFreeware

Easy Line Remote is a free Android app from Sonova AG, the hearing care company behind several hearing aid brands, and it sits in the Medical category on Google Play. It is not a hearing test or a general sound tool: it is the companion app for a specific set of Sonova hearing aids, letting you steer the aids from your phone instead of reaching for buttons on the devices themselves. The reason to consider it is simple. If you wear a compatible model, this is the layer that turns the aids into something you can fine-tune through the day.

The app has been on Google Play since July 2019 and shows a 4.3 average from 5,161 ratings, with more than 100,000 installs. That is a decent signal for a niche medical app, where the audience is limited to people who own the right hardware. The most recent update, in August 2026, is described as bug fixes and performance improvements rather than new features, which suggests the app is being kept in working order rather than expanded.

Built for people who already wear the right hearing aids

The first thing to understand is that this app is tied to hardware. It works with the Sonite Rise and Sonite R models, the KS 10.0, KS 9.0 and KS 9.0 T, the Brio 5, Brio 4 and Brio 3, and the Phonak CROS P paired with a KS 10.0. If your hearing aids are not on that list, the app has nothing to connect to.

Your phone matters too. Sonova specifies a Google Mobile Services certified Android device running Android 7.0 or newer with Bluetooth 4.2 and Bluetooth low energy support. The developer also points to a compatibility checker for anyone who wants to confirm their handset before installing. That is a sensible step for a medical app, because a phone that fails those requirements will not get far.

There is also a regional condition: the app is only offered in countries where the matching hearing instruments have been approved for sale. In practice, this is an app for existing wearers of these aids who want more control than the aids alone provide, and for the hearing care professionals who support them.

Everyday control over volume, programs and sound shape

The core of the app is the remote control. The phone controls hearing aid volume and settings like noise reduction and microphone direction. Those two settings matter more than they sound: noise reduction decides how much background sound is pushed down, and microphone directionality decides whether the aids listen mostly ahead of you or around you.

The app also lets you pick from predefined programs built around listening situations, so you can move between setups without rebuilding anything by hand. On top of that, the equalizer offers presets such as default, comfort, clarity and softer, and if none of those fits, you can work the bass, middle and treble sliders yourself. I like that the app offers both routes, because presets are quick and sliders are for the times when a preset is close but not quite right.

The remaining controls are the housekeeping kind. None of this is glamorous, but battery status and a cleaning nudge are the details that keep a pair of aids running predictably.

Remote Support puts your audiologist on a video call

The feature I find most interesting is Remote Support. A remote session lets your professional tune your aids by video instead of you visiting the clinic. The developer notes that this works by appointment, so it is a scheduled session rather than an on-demand help line.

For anyone who finds clinic visits inconvenient, whether because of distance, mobility or a packed schedule, this is the part of the app with the most practical weight. Fine adjustments to hearing aids are often a matter of small, iterative changes made while you are in a real listening environment, and doing that from home with your own surroundings around you is a different experience from doing it in a quiet office.

The arrangement depends on your hearing care professional being set up for it, and on booking a slot. Still, as a capability, it turns the phone into a link to the person who fitted the aids.

Steps, wearing time and activity in the Health section

Wearing time tracks how long the aids are actually in use rather than how much you moved. For someone building a routine around their aids, that is a useful number to see.

There is an important condition attached. The developer marks the health features as available on the KS 10.0 and Brio 5, so wearers of other compatible models should not expect this part of the app to apply to them. With a compatible aid like the Phonak Audéo Fit, the app can also feed Apple Health, which matters if your health records already live there.

I would treat the Health section as a secondary benefit rather than the reason to install. The remote control is the main event; the tracking is a bonus for those with the right models.

What it costs, and what it does not

Easy Line Remote is free to download. There are no ads in it, and no in-app purchases, so nothing inside the app is gated behind a payment. For a companion app tied to hardware you have already bought, that is the arrangement most people would hope for, and it is the arrangement here.

The real cost is the hardware and the fitting behind it. This app is only useful if you own one of the supported hearing aids, and its features depend on what those aids can do. Remote Support only works if your professional offers those appointments. None of that is a hidden charge, but it does mean the app's value is inseparable from the devices and the care arrangement around them.

The app also carries the standard medical caution: Sonova advises seeking a doctor's advice alongside using the app and before making medical decisions. That is a reminder that this is a tool for managing fitted hearing aids, not a substitute for clinical care.

How it compares with the alternatives

The obvious alternative is the hearing aid itself. Most aids in this range have onboard buttons or a physical remote, and for a quick volume change those are perfectly adequate. The app makes most sense when you want to see what you are adjusting, switch between programs, or shape the sound with the equalizer rather than nudging one control up or down.

A second alternative is the fitting appointment. Remote Support does not replace a hearing care professional; it changes where the conversation happens. If your provider offers it, the app becomes a channel for that relationship rather than a competitor to it.

A third comparison is with general health and fitness apps. Easy Line Remote tracks steps and activity, but only for certain models, and it does so alongside hearing aid controls rather than as a standalone fitness product. Anyone expecting a full activity tracker will find the Health section narrower than a dedicated app, and that is fine, because the hearing controls are the point.

A focused tool for wearers of compatible Sonova aids

Easy Line Remote does one job well: it gives you a clear, phone-based way to control compatible Sonova hearing aids, adjust how they handle noise and direction, pick programs, and fine-tune the sound with presets or sliders. Remote Support adds a genuinely useful option for people who would rather not travel for every adjustment, and the Health section gives KS 10.0 and Brio 5 wearers a little extra to look at.

The limits are clear from the start. Remote Support runs by appointment, and the health features are model-specific. If you meet those conditions, the app is free, ad-free and worth installing alongside your aids. If you do not wear a supported model, there is nothing here for you to connect to.

What's new in version 7.5.1

New and improved functions: • Bug fixes and performance improvements   Thank you for using Easy Line Remote!