Cricket Visual Voicemail

Review by eFreeware

If you are on Cricket and still dial into voicemail the old way, listening to every message in the order it arrived and punching in numbers to delete or save, this app is the obvious replacement. It puts your messages on screen as a list, so you can see what is waiting before you decide to spend time on it. The developer's own framing is blunt about the point: some voicemails matter and some do not, and the app is meant to help you get to the ones that do.

That is the whole pitch, and it is a good one for anyone who gets a steady trickle of calls from work, from family, or from people confirming appointments. You stop treating voicemail as a phone call you have to sit through and start treating it as a queue you manage. For a free app with no ads and no in-app purchases, the value proposition is easy to understand.

What the app actually does

The core of the app is a list of your voicemail messages. From there you can play, delete or save any message in whatever order you like, which is the main break from the traditional system, where you work through messages one after another. If the third message is the important one, you can go straight to it and leave the rest for later.

Playback gives you the controls you would expect from any media player: pause, stop, replay and fast forward. That matters more than it sounds. A long message from a relative who takes a while to get to the point can be skipped forward; a number you missed can be replayed until you have written it down. You are not stuck listening at one speed with no way back.

Replying is handled in two ways. You can return the call, or you can send a text message instead. The text option is the one I would expect to get the most use, since a lot of voicemails are simple requests that do not need a conversation. The app also lets you change your recorded greeting from inside it, which saves a call into the voicemail system when your circumstances change.

Saving and exporting messages

Messages you want to keep can be saved to your phone or to a memory card, and the app also supports exporting voice messages. This is the feature that separates a message you can act on from a message you can keep. A contractor's quote, directions to a venue, or a doctor's instructions can be filed away rather than living only in the voicemail system until it ages out.

I would expect this to be the part that appeals to people who already use their phone as a record of their working day. Saving a message to the phone keeps it with your other files, and exporting lets you move it elsewhere if you need to. This is a way to preserve and move messages rather than to work on them.

The data and setup details worth knowing

There is one piece of fine print that deserves attention. Voicemail received in the app uses no high-speed data. App downloads and email replies do use it. If you are on a plan with a tight allowance, that distinction is worth remembering, because the habit of forwarding a message on by email is not free in the way that listening to it is.

Setup may send one SMS to verify your account, which the developer calls a free one-time message. That is a normal step for a carrier voicemail app, but it is the kind of thing that surprises people who watch their message counts. Beyond that, the app is a free download with no ads and no purchases to consider.

The app has been on the store since December 2012 and was last updated in August 2025, with the most recent changes described as performance updates and bug fixes. A 3.9 average across more than 33,000 ratings is respectable rather than glowing, and with over 10 million installs it is clearly in wide use among Cricket customers. The update history suggests the app is still being tended to rather than left alone.

Who this fits

This is a carrier app, and it is built for Cricket customers who want their voicemail on screen. If your phone number is with Cricket and you receive voice messages as part of your normal day, the app replaces a system that has barely changed in decades with something closer to a messaging inbox. There is no reason to look at it if you are not on Cricket.

This fits someone coordinating deliveries, a small business owner taking orders by phone, or anyone who would rather read a list and decide what to deal with than sit through messages in sequence. The ability to save and export is a bonus for anyone who needs a record of what was said.

What it offers is a cleaner front end for a service you already pay for through your carrier plan, and it does that without ads or purchases getting in the way.

The verdict on Cricket Visual Voicemail

For Cricket subscribers, this is a straightforward improvement over dialing into voicemail. You get a visible list, playback controls, replies by call or text, a greeting you can change in the app, and the ability to save or export the messages you want to keep. It is free, there are no ads and no in-app purchases, and the recent update shows the app is still being maintained.

The trade-offs are the ones the developer states: it is tied to Cricket's voicemail service, setup may send a one-time SMS, and email replies count against your high-speed data quota while receiving voicemail does not. The rating suggests a large user base with mixed experiences, which is worth weighing if you are deciding whether to switch from the standard voicemail line.

If you are on Cricket and want your messages in front of you instead of read out to you, install it. If you rarely receive voicemail, or you are not a Cricket customer, there is little here for you.

What's new in version 3.19.0.101277

Performance updates and bug fixes.