Arby’s - Pickup or Delivery

Review by eFreeware

The most distinctive thing about the Arby's app is that ordering and loyalty sit in the same place. It is built around Loaded Rewards, a points program the developer describes as new, and around placing pickup or delivery orders from participating restaurants. Those two jobs are tied together rather than split across separate tools.

That combination is what makes it interesting to me. If Arby's is already part of your routine, the app is where the ordering and the rewards accumulate together, and the free sandwich offered when you join gives you a reason to try it early. If you rarely eat there, the appeal is thinner, because everything here assumes you are a customer of the chain.

Ordering from restaurants near you

The core of the app is straightforward: you choose a participating Arby's restaurant and place an order for pickup or delivery. The word participating matters. Not every location is covered, so the app is only as useful as the restaurants near your home, workplace or wherever you happen to be when hunger strikes.

I like that the app keeps both options in one flow. You are not deciding between two different services; you pick how you want the food to reach you and go from there. For someone ordering lunch during a workday, pickup is the obvious route; for an evening when nobody wants to leave the house, delivery covers it.

The app is free to download and carries no ads and no in-app purchases. That keeps the experience focused on ordering rather than on navigating upsells, which is a point in its favor for anyone who dislikes clutter in a food app.

How Loaded Rewards works

Loaded Rewards is the loyalty side of the app. Qualifying purchases build up points that you can swap for rewards. The developer calls the program bigger than what came before, and the structure it describes is a familiar one: order, accumulate, redeem.

What stands out to me is where redemption is allowed. According to the developer, rewards can be used at the drive thru, inside the app, on delivery, or at the counter. That flexibility matters more than it might sound, because a reward you can only spend in one channel is easy to forget about. Here the program follows you whichever way you buy.

New members get a free sandwich with a purchase. It is a low-risk way to see whether the points actually accumulate at a pace that suits how often you visit. Members can also get exclusive offers.

Deals and member offers

Beyond points, the app is a channel for offers aimed at members. Exclusive offers are part of the Loaded Rewards program. For regular customers, that is often the practical value: a place where current promotions live rather than something you have to hunt for.

I would treat the offers as a supplement rather than the main event. The ordering flow and the points are the reasons to keep the app installed; deals are what occasionally give you a nudge to open it. If you already check the app when you are planning a meal, you will see them without effort.

What the app asks of you

The clearest requirement is that ordering depends on participating restaurants. If the locations you visit are not part of the program, the ordering side of the app will not help you, and the loyalty program only pays off if you are buying from those restaurants anyway. That is a real constraint, not a small print detail.

The second thing to weigh is that the rewards only build through qualifying purchases. Points arrive as you order, so the program rewards frequency. Someone who visits Arby's occasionally will see slower progress than someone who stops in weekly, and the value of the app scales with how much of your eating out happens at the chain.

There is nothing to pay for here. The app is free, there are no ads, and there are no in-app purchases, so trying it costs you nothing but the time to set it up and the decision to order.

Who the app fits

This app is for people who already eat at Arby's with some regularity and want ordering and rewards handled in one place.

It is built around a single chain, so its usefulness tracks how close you are to participating restaurants and how often you order from them. The app does one job: it gets Arby's food to you and keeps track of what you earn along the way.

A practical pick for regular Arby's customers

I would install this if Arby's is a regular stop for you and you want pickup or delivery ordering plus a loyalty program in the same app. The combination is the selling point, and the free sandwich on joining makes the first step easy. With a 4.6 average from more than 274,000 ratings and over 5 million installs, it is clearly used by a lot of people, though that tells you about popularity rather than about how it fits your own habits.

The trade-offs are the ones the app itself implies: ordering works at participating restaurants, and rewards accrue through qualifying purchases, so the value depends on how often you buy from the chain. If that describes your routine, the app is worth having on your phone. If Arby's is an occasional stop, the rewards side will feel slow, and the app will mostly be an ordering tool.

What's new in version 2026.18.7

Be the first to check out the NEW Arby’s Loaded Rewards™. A loyalty program that goes bigger. Earn points with every order.